About
Ginger Website
Co-founded by Alex Pentland, Anmol Madan, and Karan Singh
Ginger provides on-demand mental health support, including Immediate text-based behavioral health coaching, video therapy, video psychiatry, and self-guided care resources.
One way Ginger is leveraging AI is by using natural language processing (NLP) to understand then analyze the conversations between the “Member” (what Ginger calls their patients or users) and their coach, therapist or psychiatrist. Their risk-detection algorithms identify the Members who might need help quickly because they are at risk for self-harm or suicide. Ginger flags that Member so the live human coach, therapist, or psychiatrist can intervene and help, potentially saving the Member’s life.
Ginger merged with Headspace Health in October of 2021, creating a $3B behavioral health company.
Read about the merger here in Fierce Healthcare